Vertex™
NG911 Call Handling for Every Channel, Every Language
Reclaim up to 20 critical minutes on abandoned calls with cloud-based NG911
- Text-to-911, streaming video, and automated translation for 135+ languages
- Advanced caller location query (CLQ) with no extra apps or delays
- Seamless CAD integration to eliminate duplicate data entry and speed up dispatch
- NENA i3-compliant ready with AWS-backed cloud security
Impact on Every Role
Vertex™ NG911 gives every role in your center the tools to handle more calls, communicate faster, and keep your community connected when it matters most.
Telecommunicator
Call Taker
Dispatch Supervisor
PSAP Director
IT Administrator
Trusted By Agencies Across North America
"When phone calls come in and people are reporting fires, they don't always know where they are. We're able to use that technology to pinpoint the caller's location in order to facilitate a response to the area where the fire is.”
Brandon Skogen
Lead Public Safety Communications Officer, Great Falls, MT
GIS-Driven Visibility
Visualize every asset on an interactive map for instant clarity and faster decision-making.
Full Lifecycle Management
Track each asset from purchase through maintenance, repair, and decommissioning.
Financial Integration
Understand the true costs of each asset and their impact on short- and long-term budgets.
Compliance and Audit Tools
Maintain transparency with accurate, detailed reporting for citizens and regulators.
Performance Tracking
Monitor asset condition and usage to prioritize maintenance and extend lifespan.
The #1 leader in public safety technology
Trusted by over 8,000 agencies and municipalities
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