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Vertex NG911 Call Handling

Make every second count

Looping screenshot of the video showing our Vertex NG911 Call Handling software.

 

  • Reclaim up to 20 critical minutes on abandoned calls
  • Communicate with callers in 135+ languages in under 30 seconds
  • NENA i3-compliant ready
  • Text-to-911, streaming video, automated translation and audio transcription

The #1 leader in public safety technology

Trusted by over 8,000 agencies and municipalities

40 Years

of public sector experience

65 of 100

largest US cities & counties

3/4 Citizens

impacted by CentralSquare software

About CentralSquare’s NG911 Call Handling Solution

Desktop image of CentralSquare's Vertex NG911 Call Handling Solution.

The industry’s best turnkey, comprehensive NENA i3-compliant solution to equip responders with the technology they need. Break down barriers between CAD and 911 to better control your center and prioritize resources effectively when seconds count.

“The integration with CAD where a dispatcher cloud look up a phone number in CAD, click on it, and it would dial out was saving them so much time. There were so many features that we could utilize to make their lives easier, save time, and just in general handle our calls better.”

 

Jeanie Pharis, Director, Morgan County, AL

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