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Vertex™ NG911 Call Handling
Make every second count
- Reclaim up to 20 critical minutes on abandoned calls
- Communicate with callers in 135+ languages in under 30 seconds
- NENA i3-compliant ready
- Text-to-911, streaming video, automated translation and audio transcription
The #1 leader in public safety technology
Trusted by over 8,000 agencies and municipalities
40 Years
of public sector experience
65 of 100
largest US cities & counties
3/4 Citizens
impacted by CentralSquare software
About CentralSquare’s NG911 Call Handling Solution
The industry’s best turnkey, comprehensive NENA i3-compliant solution to equip responders with the technology they need. Break down barriers between CAD and 911 to better control your center and prioritize resources effectively when seconds count.
Go Beyond the Call
Use a proven NG911 system ready today for streaming video, Text-to-911 and Call Center Initiated Texts.
Caller Location
Find cellphone callers with built-in Caller Location Query (CLQ) – no separate app needed.
Breakdown Silos
Get the full benefit of bringing your CAD and 911 together with innovative integration that improves efficiency.
Cloud
Increased backup and security for ensuring critical and private data is protected, while never letting your citizens go without access to 911 even with cyberattacks or natural disasters.
Automated Text Translation
Allow telecommunicators to start communicating in any of 135+ languages in less than 30 seconds.
Control Your Center
Use integrated features within your 911 to operate doors, intercoms, light towers, radio headset relays and more.
“The integration with CAD where a dispatcher cloud look up a phone number in CAD, click on it, and it would dial out was saving them so much time. There were so many features that we could utilize to make their lives easier, save time, and just in general handle our calls better.”
Jeanie Pharis, Director, Morgan County, AL
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