Vertex™
NG911 Call Handling
Make every second count
- Reclaim up to 20 critical minutes on abandoned calls
- Communicate with callers in 135+ languages in under 30 seconds
- NENA i3-compliant ready
- Text-to-911, streaming video, automated translation and audio transcription
The #1 leader in public safety technology
Trusted by over 8,000 agencies and municipalities
“There were so many features that we could utilize to make their lives easier, save time, and just in general handle our calls better.”
Jeanie Pharis, Director
Morgan County, AL
Benefits
NG911 Call Handling Solution
Go Beyond the Call
Use a proven NG911 system ready today for streaming video, Text-to-911 and Call Center Initiated Texts.
Caller Location
Find cellphone callers with built-in Caller Location Query (CLQ) - no separate app needed.
Breakdown Silos
Get the full benefit of bringing your CAD and 911 together with innovative integration that improves efficiency.
Cloud
Increased backup and security for ensuring critical and private data is protected, while never letting your citizens go without access to 911 even with cyberattacks or natural disasters.
Automated Text Translation
Allow telecommunicators to start communicating in any of 135+ languages in less than 30 seconds.
Control Your Center
Use integrated features within your 911 to operate doors, intercoms, light towers, radio headset relays and more.
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