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Hero-Grade Public Software
Software built for the rigor of public service. Proven under pressure by heroes behind the scenes and on the front lines.
Many Heroes, One Mission
All public servants share the same mission: building safer, stronger communities. Hero-grade technology is built for the mission-critical work and high stakes situations you face every day.
Administrators and first responders face enough challenges: tight budgets, staffing shortages, rising expectations. Your technology should solve problems, not create more.
Our hero-grade solutions are made for your mission. Tested under pressure. Trusted in action. Ready when you are. We equip everyday heroes with uncommon solutions that save time and inform decisions.
Real Impact
8,000+ agencies nationwide know the CentralSquare difference firsthand. See how they stay streamlined, connected, and secure with hero-grade tools.
Ames, IA
With limited staff and resources, Ames needed a better way to manage the increasing amount of citizen payment requests.
Fairbanks, Alaska Moves to Cloud
Fairbanks has used CentralSquare’s ONESolution for over a decade to support dispatch across 22 emergency response agencies, including fire, police, and mobile crisis teams. Covering an area the size of Maine but with far less infrastructure, the Fairbanks team recognized that traditional on-premise solutions couldn’t withstand Alaska’s unique communication challenges, something proven last year when an earthquake knocked out their systems for four hours.
Fitzgerald Water, Light and Bond Commission, GA
Fitzgerald Water, Light and Bond Commission streamlined operations and improved citizen services by moving to CentralSquare’s cloud-based utility billing system. The transition eliminated on-site IT needs and enhanced data access.
Albany/Dougherty County Makes Transition to CentralSquare’s Cloud-Hosted RMS & JMS Offering
Albany/Dougherty County upgraded to CentralSquare’s cloud-based ONESolution platform to improve public safety operations. The move boosts cybersecurity and ensures reliable access to records and jail management systems.
Morgan County, AL: Improving 911 Call-handling Efficiency
Jeanie Pharis, the Director of Morgan County 911 in Northern Alabama, highlights the benefits of their long-standing partnership with CentralSquare. By upgrading to the Vertex NG911 Call Handling, they have significantly improved call handling efficiency and support for their emergency services.
Edgar County Adopts Cloud-Based Public Safety Pro Suite
Edgar County’s new cloud-based platform, powered by AWS, enables real-time data sharing across agencies and streamlines dispatch operations. It also reduces administrative burdens and avoids costly server upgrades while improving system reliability.
"It’s a blessing. To go to the cloud is like me walking on clouds.”
Lourdes Rodriguez, Building Department Administrator
Bal Harbour, FL
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