March 18, 2020

CentralSquare COVID-19 Update

We have been closely monitoring the latest updates on the coronavirus (COVID-19).In an abundance of caution as the COVID-19 situation evolves, CentralSquare offices have closed and employees have transitioned to working remotely to ensure their health and safety, effective today. Given the criticality of our customers' roles as public servants and first responders, we want to assure you that CentralSquare is prepared and committed to continue serving your needs during this developing situation. In support of our promise to continue delivering high-quality, uninterrupted service, we will continue traveling to your locations as much as possible, provided that travel continues to be permitted.

We've successfully adopted a work remote model in the past due to hurricanes and other natural disasters, and have been performing remote work network tests over the past week in preparation for this potential scenario. We are confident in our ability to remotely continue uninterrupted with our business operations.

CentralSquare Community users may also follow updates posted to Community here. We've also created a space for customers to share preparation plans and best practices with one another, available here. If you are not currently a subscribed Connect Community user, please contact your local Portal Administrator for assistance.

We are here to serve you. If you have any questions or concerns in the meantime, please reach out to CentralSquareReadiness@centralsquare.com.