Southeast Missourian: The 411 on 911: Agencies in Cape Girardeau County look to consolidate 911 services

911 is the go-to emergency call number, but in Missouri, the larger system is a patchwork with no common oversight. Individual counties, and in many cases cities and towns, are responsible for their own systems. That means entities spend hundreds of thousands of dollars on software, equipment and staffing for a 911 dispatch center, at least once every 10 years, said Zach Dillard, communications director with the Cape Girardeau County Sheriff’s Department.

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