Together with the development team, Nick creates mission critical software that enables police agencies to access county, state and national criminal and informational databases. Whenever our customers look up a person’s license plate or retrieve criminal history, CentralSquare software is at the heart of it all. By following agile development practices, Nick takes a holistic approach to ensure our product is as useful and effective as it can be. This includes writing software using the latest web technologies and frameworks, as well as collaborating with local and state law enforcement agencies throughout the process. This gives Nick and his team a real sense of ownership and creative freedom. Knowing that the software they develop is so critical to public safety, Nick and his team are rewarded with knowing that their work can be the reason a criminal was caught or a life was saved.

With CentralSquare’s focus on building analytics solutions in the cloud, Nick and his team work on innovative technology rarely seen in the public sector. In doing so, police agencies gain insight into how they can utilize the power of emerging technology to improve the safety of our communities.

As the business development manager, Chelsea leads a strong team of business development representatives (BDR) who partner with sales representatives to assist in building sales pipelines. Members of the business development team are agile, proactive and willing to contact city and county government decision makers to determine their software buying cycles, understand their goals and pain points, discuss timelines or budgets, among other topics. BDRs often engage in calls between prospective customers and sales representatives to further explore their interest in CentralSquare solutions.

As an account executive with the install sales team, Janette develops and maintains excellent relationships with existing customers in an assigned territory in order to increase confidence, satisfaction, retention, referenceability and revenue. By building strong customer relationships, Janette makes it a priority to understand her customers’ short-term and long -term strategic goals. She acts as advisor for their software and service needs while providing sales quotes for new solutions and migrations, as well as sustaining and renewing contracts. Her strong interpersonal skills are critical in her role as a brand ambassador of our company and trusted resource to our customers.

Tony manages our Cloud and Technical Operations team for CentralSquare. His Shared Service team actively engages in a wide range of scenarios where customer satisfaction is the primary consideration, including technical issues, service deliverables, efficiency obstacles and special projects. Tony’s teams take the time to understand any issues that they encounter, so they can offer consultative and innovative solutions to challenges faced by both internal and external customers.

His team is composed of subject matter experts on product-agnostic, customer-facing technical issues. They are responsible for CentralSquare’s cloud business, in addition to innovating new Technical Services offerings to help generate revenue.