Success Stories

City of Dallas Police & Fire Dispatch Upgrades

CHALLENGE
The Police and Fire Departments of the City of Dallas had been operating on an old mainframe computer aided dispatch system (CAD) known as LINC since 1978. Originally written in COBOL and ASSEMBLER development languages, the system became cumbersome and expensive to maintain. The systems were two separate CAD systems, one for Fire and the other for Police, with limited ability to communicate with each other.

Maximize interoperability and speed up response
Boost situational awareness with tablets, smartphones and wearables
Maximize interoperability and cut response time