Be sure to check back frequently as we are adding new courses weekly! To view the course description, click on the course name.
Courses
Delivery

Leadership and Management: Clarifying Team Expectations 1.0

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Public Safety

Public Safety CAD Enterprise: Queues (End-User) - Incident Queues Configuration and Best Practices

Course Objectives: After completing this course, you will know best practices and how to configure the Incidents queue.

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Leadership and Management: Employee Motivation and Ethics 1.0

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Public Safety

Public Safety CAD Enterprise: Basics - Call Taking

Course Objectives: Upon completion of this course, you will have a general understanding of how to find and geo-verify addresses, resolve duplicate calls, add comments, and use other basic features.

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Leadership and Management: Keep the Troops in the Loop 1.0

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Public Safety

Interconnected CAD Portal: Aware - Call Details, Units Gadget, and the Map

Course Objectives: After completing this course, you will know how to utilize Call Details, Units Gadget, and the Map.

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Leadership and Management: Mentoring 2.0

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Public Admin

NaviLine: Building Permits (BP) - Expired Permit Tracking and Document Processing

Course Objective(s): Upon completion of this course, you will be able to track expired permits and applications and perform related tasks.

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Leadership and Management: Promoting an Ethical Culture in Your Organization

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Public Admin

CentralSquare Analytics: Dashboards & Key Performance Indicators

Course Objectives: Upon completion of this course, you will be able to:

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Leadership and Management: The Decision-Making Process, Part Two

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Public Admin

NaviLine: Payroll and Personnel - Accruals

Course Objective(s): Upon completion of this course, you will be familiar with the Accrual Code Setup menu.

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Contact Education Services

Interested in our education services? Contact the CentralSquare University team today for more information so your teams can begin reaching their potential.