Course Objectives: After completing this course, you will know how to handle texts that come into the system, work with abandoned calls, and additional features that will assist you while using 911 Enterprise.

Course Description: Upon completion of this course, you will have a general understanding of basic hardware and software requirements for a successful installation, as well as know about decisions you will make about security.

Course Objectives: Upon completion of this course, you will be able to be creative in your communication.

Course Description: Upon completion of this course, you will have a general understanding of security and permissions, as well as how others work in your environment.

Course Objectives: After completing this course, you will know how to answer calls from a landline and a wireless phone.

Course Objectives: Upon completion of this course, you will be to understand some tips on driving in the rain, snow, and ice.

Course Objectives: Upon completion of this course, you will be able to enhance the power, feeling, and impact of speech with your words, voice and tone.

Course Objectives: Upon completion of this course, you will be able to handle people who are wasting time online at work.

Course Objectives: Upon completion of this course, you will understand the fundamentals of ethics and
explain how ethics should be handled in the workplace.

Course Objectives: Upon completion of this course, you will understand what Valley Fever is, how it spreads, and who’s most at risk.

Course Objectives: Upon completion of this course, you will understand the basics of a mentoring relationship and why mentoring is valuable to personal development and the long-term success of your organization. 

Course Objectives: Upon completion of this course, you will learn the importance of vision.