Be sure to check back frequently as we are adding new courses weekly! To view the course description, click on the course name.
Courses
Delivery
Public Safety

Course Objectives: Upon completion of this course, you will use Global for name entry and find your Call for Service. 

Public Admin

Course Objective(s): Upon completion of this course, you will understand what customer information can be accessed from the Customer Inquiry Menu Screens in CIS. 

Public Admin

Course Objective(s): Upon completion of this course, you will be able to view and change a building license record.

Course Objectives: Upon completion of this course, you will be able to use the C# compiler.

Course Objectives: Upon completion of this course, you will learn why you should encourage failure. 

Public Admin

Course Objectives: Upon completion of this course, you will be able to run Advanced License Processing.

Public Admin

Course Objective(s): Upon completion of this course, you will understand how to prepare a budget in GMBA and how GMBA can be beneficial to your organization.

Public Admin

Course Objectives: Upon completion of this course, you will be able to create and update a cash receipt in Interactive Cash Receipts. 

Public Admin

Course Objective(s): Upon completion of this course, you will understand the mechanics used in budgeting along with additional ways to use this part of Payroll/Personnel (PR).

Public Admin

Course Objectives: Upon completion of this course, you will be able to add addresses and emails to people and entities. 

Course Objectives: Upon completion of this course, you will understand the four types of customer service and how no amount of friendly service, pleasant people, and customer feedback tools will be successful if your products or services don't work. You have to be continually creating and reinforcing a reputation in your community and in the industry, while, internally, you should be a great department and ensure everyone in your organization -- and within your extended enterprise of vendors and partners -- knows that you deliver great service.

Public Safety

Course Objectives: Upon completion of this course, you understand basic information of RMS Quick Search and how to launch the Quick Access Search module. You will also know how to search by using the
Incident tab. 

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