Mental Health Collaboration and the New Reality of Policing

Public safety agencies are being asked more now than ever to respond to incidents that involve mentally ill victims or suspects. In fact, approximately 10% of police calls involve someone who is mentally ill, and how officers handle these calls can make the difference between life and death (Source: NPR.org). This new wave of policing demands that agencies collaborate with mental health first responders and experts in preparing for responding to mental health-related incidents while staying safe.

To help agencies prepare for this new wave of policing with mental health awareness top of mind, there are specific solutions and tools that help to foster communication, collaboration and transparency between agencies and 3rd party mental health responders.

Join Jeff Armstrong, Vice President of Solutions Consulting, at CentralSquare who will showcase how several of CentralSquare’s innovative public safety software offerings can be utilized and customized to help your agency:
– Dispatch and track a 3rd party mental health provider to an incident and track their arrival.
– Keep control of situation awareness for officers as they arrive on the scene.
– Gather updates and notes to the Call for Service specific to a mental health incident.
– Easily create custom forms and modules to track statistics and results to continually improve collaboration with mental health responders.