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Chicago Tribune: Southland fire departments new technology promises average of 2-minute reduction in response time

Feb 01, 2024

South suburban fire departments expect response times to be reduced by an average of two minutes per call following the introduction of a new technology called CentralSquare Unify, which automates backup requests for units in neighboring communities.

The technology has been used in other states, but this is the first time it’s been introduced in Illinois, according to fire officials who announced the system Wednesday. It is being paid for through a $600,000 state grant.

“This will save lives, this will protect property,” said Richton Park Fire Chief Mick Smith. “I know my colleagues were saying the Southland usually comes second or third. It’s good to be first.”

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