Deliver premier service by automating and managing every aspect of the customer lifecycle—from new connections to billing to customer service calls. Empowered with flexibility and customization, our software scales up or down as needed to serve communities of any size. And, all of it is built in a secure cloud environment that takes the hassle out of managing antiquated IT systems.
Empower your staff with a complete billing and customer service application for municipal utilities serving residential, commercial and industrial customers. CentralSquare's municipal utility billing software solution automates every stage of the customer lifecycle, from service connection and billing to meter reading and field work in one easy-to-use interface.
Cut response time for citizens
Give every customer service representative all the information he needs on a single screen. From hooking up utilities to resolving billing problems to terminating service—everything a service rep needs is in one place, enabling him to resolve issues faster and keep citizens happy.
Enhance financial performance
Our utility billing software notifies customers and staff electronically any time a bill or delinquent notice is generated and allows customers to quickly pay that bill online. The result? More engaged customers and reduced revenue leakage.
