4 Steps to Move to the Cloud in Hours

If your agency already uses CentralSquare Public Safety Suite – either Enterprise, ONESolution, or Pro – there’s never been a better time to move to the cloud.

You’ll keep the product you know and trust, but gain all the benefits of cloud technology: stronger security, improved system performance and easier updates. Backed by AWS GovCloud, CentralSquare’s secure cloud environment protects your data while keeping you operational 24/7.

Your migration to the cloud will be fast and painless, with no disruption or no lengthy downtime. In fact, migration timelines for each product are shorter than you might expect:

• ONESolution: 8 hours
• Pro: 20 hours
• Enterprise: 24–48 hours

Which Public Safety Suite solution does your agency use? You can continue to enjoy the same applications, functionality and interfaces in the cloud. In a matter of hours, you can eliminate the need for expensive hardware, ongoing maintenance and overburdened IT staff – all while boosting security in an age of increasing cyberthreats.

CentralSquare makes the switch simple. In just four easy steps, your team can unlock the full potential of your Public Safety Suite. Keep reading to learn how.

1. VPN Kick-Off

Step one is simple: fill out the VPN Worksheet.

To kick off your cloud implementation, CentralSquare needs secure access to your system. The VPN Worksheet makes this easy. It’s a short, guided form your project team completes to give us the information needed to establish a VPN tunnel. Once we have access, our team can begin securely sharing the infrastructure code and setting up your environment in the cloud.

This step sets everything in motion. No complexity. No disruption. Just a straightforward process to ensure your cloud migration starts smoothly and securely.

2. Connect to the Cloud

Once we receive your completed VPN Worksheet with basic information (like DNS settings and firewall data), our team finalizes connectivity to the cloud. It’s a seamless, behind-the-scenes process handled entirely by CentralSquare.

At this stage, we ask your agency to identify a main project sponsor. This person becomes our go-to contact during the testing phase. He or she will help us coordinate with the different end-user departments using Enterprise, ONESolution, or Pro Suite. We’ll work with all users to validate functionality and ensure everything is working as expected.

This step keeps your migration on track while minimizing internal disruptions. With connectivity established and a clear point of contact, we’re ready to start testing.

3. Testing

Once your system is connected to the cloud, we begin the testing phase. This is a collaborative process where CentralSquare works closely with your project sponsor to ensure a smooth transition.

We verify that all applications, along with any third-party interfaces, are functioning exactly as expected. We also confirm that users across departments can access the system without issue.

This step is simple but important. It ensures your cloud solution is ready for daily, real-world use. With your project sponsor guiding validation on your end, we make sure everything works seamlessly before moving to the final step.

4. Live in the Cloud!

Once testing is complete, your agency officially goes live in the cloud. You’ll continue using the same Public Safety Suite you know and love – whether it’s Enterprise, OneSolution, or Pro – but now with all the benefits of a secure, cloud-hosted environment:

• Improve security with AWS GovCloud and reduce the risk of ransomware attacks
• Get 24/7 access to critical systems and data at all times, with built-in redundancy
• Reduce IT expenses and staff to maintain hardware and security
• Enjoy automatic software updates to always stay current

The result? Your team gets faster performance, cost savings and greater resilience during high-demand situations. Nothing changes for your users except improved reliability and peace of mind.

Early Adopters

Early adopters of our cloud-based Public Safety Suite are already seeing real-world benefits, from system reliability to reduced IT costs. The move to the cloud has allowed agencies across the country to better serve their communities.

In Fairbanks, Alaska, Kristi Merideth moved the ONESolution Suite to the cloud to ensure high availability across multiple dispatch centers. With neighboring agencies depending on their CAD, reliability was non-negotiable. The move strengthened regional support and reduced risk across jurisdictions.

“We’re not just responsible for our own agencies, we support two other dispatch centers that rely on our CAD to protect their communities. If we go down, they go down too. Moving to the cloud gives us the confidence we need to support everyone who relies on us.”

Kristi Merideth, Dispatch Manager

Edgar County, Illinois, transitioned their Pro Suite to the cloud to eliminate the burden of on-prem server maintenance. With limited IT resources, the county prioritized simplicity and affordability – all delivered through their cloud implementation.

“We have been users of CentralSquare’s Pro Suite since 2019, and when they proposed migrating to a cloud-based platform, it was an easy decision for us. We are a smaller county with limited resources, so removing the hassle of server refreshes by moving to the cloud while saving money on equipment purchases helps us better focus on our core mission of keeping the community safe.”

Taylor Ray, 911 Director

Bradley County, Tennessee, chose to migrate their Enterprise Suite to the cloud to future-proof their emergency response operations. The move gave them access to a more scalable, integrated, and resilient system that supports evolving needs and fast-paced response.

“CentralSquare’s Public Safety Enterprise Suite sets the standard for innovative technology solutions, seamlessly integrating with our systems and proving its quality, reliability, and ease of use in stressful situations. We are excited to be among the first to adopt this cloud-based solution as we truly believe it will be the future of reliability for all agencies and better evolve with our needs.”

Sherri Maxfield, Director

Together, these agencies highlight how the cloud supports better service and smarter operations. Your agency can enjoy the same benefits.

How to Get Started

If your agency uses Enterprise, ONESolution, or Pro Suite, migrating to the cloud is simple. Agencies can migrate in as little as 8 to 48 hours, depending on your suite. The best part is you’ll keep using the same product, just with enhanced security, reliability, and cost savings.

Early adopters have already seen reduced costs and improved performance. By following these four easy steps, your agency can start reaping the benefits of a secure, scalable, cloud-based solution. Contact your account manager today to learn how to get started.