5 Reasons to Get Excited for ENGAGE Canada

Join us June 25–27 in Blue Mountains, Ontario for ENGAGE Canada 2025, CentralSquare’s annual user conference – reimagined for our 50th anniversary in Canada. This year’s event celebrates five decades of partnership with Canadian municipalities and introduces the first-ever Canadian ENGAGE Awards, recognizing innovation and impact across the public sector.

Get hands-on with the latest technology, connect with industry leaders, and explore real-world strategies to elevate your operations. Whichever CentralSquare solution you use, ENGAGE offers targeted training to help you get more value from your tools.

Make it a full experience: stay the weekend and enjoy Blue Mountain’s resort amenities – from mountain coasters and hiking trails to ziplines and open-air gondolas.

At CentralSquare, we’ve spent 50 years helping Canadian municipalities build safer, smarter communities. ENGAGE is your opportunity to be part of that legacy. Shape the future and join the celebrations at this year’s conference. Keep reading for five can’t-miss opportunities at ENGAGE Canada 2025.

1. ENGAGE Canada Awards

For the first time ever, CentralSquare is introducing the ENGAGE Canada Awards, a celebration of excellence in the public sector. These awards recognize the agencies and individuals who go above and beyond, using innovation, creativity, and technology to make a real difference in their communities.

Each winner reflects what’s possible when local governments combine dedication with smart solutions. From streamlining operations to delivering better citizen services, these honorees are leading by example.

Nominations open June 2–6, and we’re looking for stories worth sharing. There are four award categories: Smart Community Award, Innovation Award, User Group Award, and Citizen Experience Award. If your agency (or another agency you know) has made a standout achievement, this is your chance to be recognized.

2. Hands-on Training

ENGAGE is also an opportunity to sharpen your skills through hands-on product training. The agenda is packed with in-depth sessions for eight featured products, with options for every experience level. Whether you’re new to CentralSquare or a longtime user, you’ll find new and improved content, including advanced sessions shaped by feedback from last year’s attendees.

Some sessions will even be led by your peers, offering real-world insight into how other agencies are making the most of their tools.

Looking for advanced training? Don’t miss our exclusive paid training sessions, available only on June 25th. With just 25 spots each, these two sessions offer direct instruction from product experts. Learn how to better use Diamond SmartList Builder or unlock powerful insights with Vadim-iCity RIM Reporting.

With this year’s hands-on and advanced training options, you’ll leave ENGAGE with practical skills and new strategies to better serve your community.

Review the full agenda today so you can start scheduling your sessions. The conference is only a few days long, so it’s important to make every hour count.

3. Networking

ENGAGE Canada is more than a user conference. It’s also a chance to build real connections with your peers across the country. Whether you work in public safety or public administration, you’ll find value in the shared experiences, best practices and insights exchanged throughout the event.

From peer-to-peer meetings to informal conversations between sessions (i.e. refreshment breaks, expo hall chats, parties, etc.), there are plenty of opportunities to connect. You can also nominate your peers for the all-new ENGAGE Canada awards, recognizing innovation and collaboration in action.

ENGAGE is also your chance to meet CentralSquare’s sales and product teams face-to-face or stop by on-site customer support for help from our experts.

Even if networking isn’t your thing, ENGAGE makes it easy to start a conversation and build relationships that last. You’ll leave the conference with new skills and new allies in your mission to serve your community.

4. Keynote Speaker

The keynote at ENGAGE Canada 2025 sets the tone for two days of learning, inspiration, and innovation. Brian Fugere, CentralSquare’s new Chief Product Officer, will open the conference with a powerful message on delivering value.

As we celebrate 50 years of serving Canadian municipalities, Brian will reflect on the long-standing partnerships that continue to shape how local governments operate and serve. He’ll spotlight how CentralSquare’s commitment to innovation is driving better customer experiences, both for agencies and their communities.

The keynote speech will also preview the product enhancements and technology advancements you’ll explore throughout the conference. It’s your chance to hear directly from CentralSquare’s product leadership and see how our roadmap is aligned with your goals. Don’t miss this opportunity to gain insight and set the stage for everything ahead at ENGAGE.

5. Customer Celebrations

At ENGAGE Canada 2025, we’re not just here to learn; we’re here to celebrate you.

Thursday night’s Customer Celebration is our way of saying thank you. Public servants work hard year-round to support their communities, and this evening is dedicated to recognizing that commitment. It’s a chance to unwind, connect with peers and celebrate the impact you bring to your organization every day.

This isn’t just a party. It’s a reflection of the strong partnerships we’ve built over the past 50 years. So join us as we raise a glass to your work, your wins and the future we’re building together.

If you haven’t already registered, it’s not too late! Sign up today to get valuable insights, industry connections and fun-filled events at this year’s conference.