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Increasing Officer Efficiency With CentralSquare Records Management System

Jul 28, 2023

A police officer completing an incident report in his vehicle.

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    Around the country, police departments struggle to fill their agencies with enough officers to operate effectively.  

    The U.S. Bureau of Labor Statistics projects that the employment of police officers will increase by 3 percent from 2021 to 2031, this being the lowest among all occupations surveyed. This amounts to an additional 68,000 openings each year on average.  

    Retirement, transitioning to other industries, burnout and finding qualified talent all play a crucial role in the shortage of police officers.  

    Agencies are working to find new recruiting methods to mitigate staffing challenges. Some departments are implementing new strategies such as changing qualification standards, offering incentive programs and exploring new methods of advertising to reach a larger candidate pool.  

    While these tactics can be effective in some ways, there are still difficulties in ensuring agencies are operating efficiently.  

    This is where the power of technology comes to play.  

    Having the right technology can help streamline and modernize your agency’s daily workflows, equipping your officers to prioritize the most important part of their job – keeping the community safe. 

    In this article, we discuss the benefits of using CentralSquare’s system for records management and how it can help alleviate staffing challenges. 

    CentralSquare Records Management System 

    CentralSquare’s Records Management Systems (RMS) is a full suite of integrated software built to accomplish all your mission-critical and business needs.  

    A modern RMS gives you access to case information and data when and where you need it. It features a single database and user interface that is accessible and searchable to officers in the field, records clerks and investigators.  

    Our solution not only allows your agency to document police data, but also gives you the power to run comprehensive analytics and reports to make better-informed decisions. It is designed to cut down the time it takes for compliance and required state and federal reporting. 

    In addition to managing case data, our solution also documents information on who is working with data and what they’re doing with the information. This is particularly important when it comes to auditing.  

    With the challenge of limited personnel, no agency has the resources to spend a great deal of time searching for data, re-entering information and completing the same tasks. 

    The benefit to your agency is that RMS easily collects and brings all of your data together in on system, in one place, eliminating the need for paper documents and data re-entry. The system is user-friendly, but also a robust solution to handle all of your agency’s needs. 

    Increasing Officer Efficiency  

    Good technology should enhance the work you do, not complicate it – and our solution just does that. Officers are equipped with the tools to make their work easier and more efficient in the following ways: 

    • More accurate data. Reporting doesn’t have to be a manual, repetitive process. CentralSquare’s RMS makes reporting easy and automated, reducing the risk of error.  
    • Ease of information sharing and data accessibility. When officers enter data, they only have to enter the information once and it is accessible everywhere. Our records system integrates with our Public Safety Suite®, giving you access to information from the call to the case. 
    • Saves time on reporting. The system is configurable to work the way your agency does. You can customize reports to collect data on for NIBRS reporting, saving you time   
    • Mobile. Officers can operate and do their job without being tied to an office. Our system is supported on a mobile platform, allowing officers to upload attachments and access information while remaining in the community. 

    Arapahoe County Sheriff’s Office, CO – Connecting the Dots with Records Management 

    The Arapahoe County Sheriff’s Office operates with 5 additional agencies sharing the same CAD and records management system. For their county, the ability to easily share information is essential to doing their job.  

    With multiple agencies collaborating to serve one county, they are able to coordinate response efforts and share data if there is a mutual suspect or case.  

    In the Arapahoe County Sheriff’s Office, there is a dedicated team focused on managing digital evidence. RMS allows them to monitor all of the case information that comes in from investigators and deputies in the field. 

    They have also benefited from the ability to build customized report templates. All of their templates have built-in NIBRS codes, saving reporting time on the back end.  

    With our modern solution, they have improved their efforts for a cooperative multi-agency response, investigation of incidents and eliminating data silos to streamline communication. 

    Let Us Show You How It Works 

    Information needs and data management can be complex and widespread. Book a demo today, and let us show you how our easy-to-use system can help improve your agency’s work and equip your officers by  

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