Benefits & Barriers of Cloud Adoption

Discover how 250 public sector leaders are navigating the cloud journey – uncovering the real barriers, breakthrough benefits, and benchmarks that define success.

Front page of report with pages from report behind it

What the Research Reveals

Optimism grows with progress – Confidence increases as organizations advance in their cloud journey.
Benefits beyond cost – Top gains include disaster resilience, collaboration, and citizen services.
Barriers shift over time – Budget, security, and compliance are key early hurdles.
Many feel stuck – 71% feel stalled despite being ready to move forward.
Experience matters – 88% want vendors with public sector expertise.

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Understanding the Public Sector Perspective

A key finding from the report is that while most public sector agencies recognize the value of cloud technology, their priorities and challenges vary. This report highlights how cloud adoption is unfolding across agencies–and where many feel stuck despite being ready to move forward:

About This Report

This report highlights the perceived benefits of cloud adoption, key barriers agencies face, and where they stand in their cloud journey. Explore the findings to understand the challenges slowing adoption and the opportunities to accelerate progress.

About CentralSquare

CentralSquare Technologies is the leading provider of cloud-optimized public sector software in North America. The best-run communities rely on CentralSquare to manage all aspects of their state and local governments — from public safety to public works. Our comprehensive software suite includes modern cloud-optimized solutions to support police, fire, finance, payments, permits, utility billing and much more. With more than 40 years of dedication to the public sector, today we proudly serve over 8,000 customers.

About AWS

Since 2006, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud. AWS has been continually expanding its services to support virtually any workload, and it now has more than 240 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, media, and application development, deployment, and management from 114 Availability Zones within 36 geographic regions, with announced plans for 12 more Availability Zones and four more AWS Regions in New Zealand, the Kingdom of Saudi Arabia, Taiwan, and the AWS European Sovereign Cloud. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs.

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