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customer stories

CONFIRE, CA: Easing 911 Workload With CAD Enterprise

Aug 23, 2022

John Tucker, Assistant Dispatch Manager, CONFIRE JPA, CA, describes how his agency eases workload in the 911 center with CentralSquare CAD-to-CAD™ and CAD Enterprise and Mobile. After going live with CAD-to-CAD with a neighboring ambulance agency, CONFIRE reduced phone calls by 50% from 13,000 to 6,000 calls a month, freeing up dispatchers to answer more calls.

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