Johns Creek Police, GA: A Lasting Partnership With CentralSquare and ONESolution™

Since 2010, Johns Creek Police Department in Georgia has relied on CentralSquare to power their 911 center and day-to-day operations. It’s a partnership Lieutenant John Moses says has stood the test of time, built on a system that just works for officers and dispatchers alike.

At the center of that partnership is ONESolution™, which brings CAD and RMS together into one integrated system. For Johns Creek PD, that means dispatchers can get officers the information they need the moment a call comes in, and officers can access records and case data without jumping between disconnected tools. The result is faster, more effective response and a department that runs with greater efficiency across every shift.

That integration has also made it easier for Johns Creek PD to keep pace as the department has grown, without adding complexity to daily operations. Officers spend less time managing paperwork and more time out in the community, while dispatchers have the confidence that the information they’re relaying is accurate and up to date.

Johns Creek’s experience shows what a long-term technology partnership can do for a growing police department: fewer gaps between systems, more time back for officers, and better outcomes for the community they protect.

Watch the full video to hear Lieutenant Moses talk about what this partnership has meant for his department.