CASE STUDY
Bossier Parish Sheriff's Office
Seamless integration across multiple departments and agencies
About Bossier Parish
Located in the northwestern corner of Louisiana, Bossier Parish is home to approximately 130,000 residents. The Bossier Parish Sheriff’s Office diligently serves all citizens residing in the unincorporated areas of the parish. In March of 2020, they embarked on a transformative journey, migrating from a CentralSquare legacy product to the cutting-edge ONESolution platform. This strategic upgrade was not only about replacing an outdated system but also about revolutionizing processes across multiple agencies. By embracing ONESolution, they aimed to better support their officers and better serve their community.
“As we adopted CentralSquare’s ONESolution, our goal was to find a solution that seamlessly integrated various systems and agencies. We specifically sought a powerful CAD system for rapid emergency responses, along with an efficient Jail Management system to oversee corrections operations.”
– Lt. Amy Pope, Dispatch Director at Bossier Parish Sheriff, LA
Challenges
The Bossier Parish Sheriff’s Office central objective was to find a comprehensive software suite capable of serving multiple agencies. They had specific criteria in mind when evaluating potential solutions.
The Solution
The Results
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