Research Report

A significant revelation from the research is the absence of a unified definition of interoperability, with each stakeholder defining it differently based on their roles and responsibilities.
Respondents had varied understandings of interoperability, ranging from highly technical to more conceptual interpretations.



There’s a critical need to educate the future generation of officers on the importance of interoperability and communication and instill a culture of transparency.
Research Participant
The Interoperability and Communications in Public Safety research report is a joint effort by CentralSquare Technologies and Dr. Michelle Gundy. We produced this report in our efforts to better understand how interoperability is defined, perceived, and implemented across different organizations and to help agencies work together in more meaningful ways.
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