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Webinars

CentralSquare regularly hosts webinars covering subjects ranging from in-depth discussions on using our software, ways to increase efficiencies in public administration, how to make improvements to public safety and reduce response times, to tips on managing data and practices to prioritize the mental health of first responders. See below for links to recorded webinars and videos as well as notifications on upcoming presentations.

For additional, customer-focused webinars – visit our Customer Portal.

Upcoming Webinars

Nov 18, 2025

Diamond – Property Tax Tips & Tricks for Grids

Please join Diamond Product Support Representatives Denea MacNiven for a Property Tax Tips & Tricks for Grids webinar! This will be primarily focu...

Nov 18, 2025

Lucity EAM 25.2 Release Webinar

EAM 25.2 arrived in October 2025. Product Owner Matt Wehrly demonstrates key enhancements and quality improvements in this new Lucity release. Key hig...

Nov 18, 2025

Stone Orchard Webinar

Please join Professional Services Representative Rodrigo Liao and Product Support Representatives Terry Stephens and Jennifer Worley for a webinar abo...

Nov 19, 2025

Diamond – Year-End Build Update Prep

Please join Product Support Representatives Faisal Abbasi and Sean Allen for a webinar on tips for installing a Diamond build update. We will also be...

Nov 25, 2025

CentralSquare Analytics: Cognos in EAM

See our CentralSquare Analytics add-on in action with EAM.  CentralSquare leverages Cognos with multiple products.  It’s a powerful analytics engine t...

Nov 25, 2025

Moving to Enterprise Cloud with East Baton Rouge Parish Communications District

Come hear from our Cloud Early Adopter East Baton Rouge Parish Communications District! Join Joe Thompson, Chief Applications Administrator at East Ba...

Dec 02, 2025

Tempest – Year-End Update Process

As the calendar winds down, it’s time to gear up for a smooth and successful year-end close with Tempest. Join Ian and Pooja for an essential we...

Dec 03, 2025

Vadim iCity – Year End for Finance, Utilities, and Property Tax

Join us for an informative year-end webinar designed to support teams working across Utilities, Property Tax, and Financials. This session will provid...

Dec 09, 2025

EAM Reports: Replacing Crystal

Our 25.3 release – coming this December – features our new, fully completed EAM Reports: a modern reporting editor built right inside Lucity EAM.  You...

Recorded Webinars

Nov 06, 2025

Vadim-iCity Cloud Benefits and Q&A

Are you looking to learn more about the benefits of moving to Vadim-iCity Cloud? We have designed this webinar specifically for those seeking more ins...

Nov 04, 2025

From Hours to Minutes: Smarter Reporting with Centerline AI™

What If You Could Cut Report Time in Half? For many agencies, report writing still takes hours that could be better spent serving the community. Join...

Nov 04, 2025

Tempest – eApply Dashboard Overview

Ready to unlock the full potential of your eApply Dashboard? Join Ian and Pooja for a practical, hands‑on walkthrough of the Prospero eApply Dashboard...

Oct 30, 2025

PLUS Community Utility Billing Webinar – Reading Adjustments

Please join Product Support Representative Terry Stephens and Jennifer Worley for a webinar about PLUS Community Utility Billing Reading Adjustments....

Oct 29, 2025

Streamline Your Payment Processing Workflow

Join us for an essential webinar on Payment Transactions, where you’ll discover how to streamline your entire payment processing workflow from a...

Oct 28, 2025

Help with EAM: AI Assistant/Submit Support Cases/EAM Resources

Need Help? Learn about our new AI Assistant, where to find answers to your EAM questions, and how to run cases through CentralSquare Support.

Oct 28, 2025

Govasyst Affordable Integrated Municipal Software

Join Mary Jones for this webinar which will focus on the overall time and cost savings from using an integrated municipal software solution to automat...

Oct 28, 2025

USTI (GovAsyst) Webinar – Meter Change and Consumption Corrections

Please join Kyle West and Jennifer Worley for a webinar about GovAsyst Utility Billing metering and consumptions changes! We will include a Q&A se...

Oct 23, 2025

Cloud Cost Savings Q&A Webinar

One of the key benefits of moving to a cloud solution with CentralSquare is the ability to unburden your agency from the high costs of hardware refres...
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