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CryWolf® (False Alarm Management)

Reduce False Alarms and Wasted Resources

False alarms drain a department’s time and resources. Reduce the number of false alarm incidents and increase cost recovery.

False Alarms Processed for You Quickly and Efficiently With CryWolf

Your alarm ordinance is managed by CentralSquare so you can focus on what matters, serving your communities. The team administers alarm system registration and renewals, tracks and processes false alarms, manages fees and fine collections and is the first point of contact for appeals. CentralSquare serves as your partner in reducing false alarms while maximizing cost recovery efforts and compliance.

Charlotte-Mecklenburg PD, NC Reduces False Alarms by 73%

Learn how the Charlotte-Mecklenburg uses our False Alarm Management software to significantly reduce the number of false alarms calls and gain efficiencies within their department.


Benefits to Your Agency

  • Fewer False Alarms – False alarm reductions of more than 80%
  • Efficient Processing – CentralSquare team processes false alarms, notifications, bills, and collections daily
  • Improved Compliance – Permit increases of up to 50%
  • Increased Collections – Collection rates of more than 85%


Download Solution Sheet

Key Benefits

  • Alarm permit registration/renewal and tracking
  • False alarm processing (business rules) defined by agency ordinance
  • Alarm incident data transfer from CAD
  • Separate law enforcement and fire rules, correspondence, fee/fine structure
  • Generate agency-specific notices, correspondence, forms and invoices
  • Produce bills, statements, and late notices
  • Manage billings, receivables, and collections
  • FDIC-insured, bank lockbox payment processing
  • Alarm Program website for citizen access and education
  • Convenient online, PCI-compliant payment portal
  • Support hearings and appeals
  • Report and alarm program statistics
  • Daily and monthly Alarm Program account reconciliation

Ready to Start?


One of our experts will reach out to you shortly to see how CentralSquare can better help you serve your community.

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