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Citizen Engagement Software™

Empower Your Citizens

Build trust. Save time. Empower your citizens with 24/7 access to simplified self-service solutions.

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Make Citizen Engagement Easier For Everyone

Citizens expect fast, easy ways to engage with local government—from reporting issues to paying bills. Meet their expectations and reduce staff workload with Citizen Engagement Software.

Our connected, self-service solution eliminates unnecessary calls and manual processes while giving residents the 24/7 convenience and transparency they deserve. Communicate with citizens better. Accelerate response times. Build community trust with CentralSquare.

Tools That Keep Citizens Connected

Everything you need to improve interactions and streamline processes.

24/7 Secure Access

Allow citizens to view information, make payments, and submit requests anytime from any device.

Integrated Payment Processing

Support secure, non-cash payments through a PCI-compliant platform.

Real-Time Status Updates

Provide visibility into service request progress for peace of mind and accountability.

Cross-Department Integration

Connect with other departments, third-party payment providers, and agencies to eliminate extra steps.

Cloud-Based Reliability

Ensure consistent, reliable service without disruptions or downtime.

Benefits

Proven Benefits

A mockup on Citizen Engagement Software on a laptop and desktop.

Improve Community Satisfaction

Offer simple, reliable ways for residents to connect, pay, and track progress.

Increase Transparency & Trust

Show citizens where their tax dollars go and keep them informed on community projects.

Reduce Calls & Manual Work

Automate common tasks to free staff for higher-value priorities.

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Track, maintain, and optimize every public asset with a one-stop EAM solution.

Empowering everyday heroes

Technology that stands strong when communities depend on you.

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CentralSquare Technologies is the trusted provider of public sector software in North America. More than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

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