Blog
The challenges that municipalities face when it comes to providing services to citizens change on a daily basis. Not only is technology rapidly evolving, but public service agencies are increasingly being asked to do more with fewer resources. Below are thought leadership pieces and articles covering best practices, advice on managing a digital transformation, cybersecurity, interoperability of communication systems and other important aspects of delivering those services.
Jun 30, 2026
Cloud Migration for Government Agencies: What’s Holding You Back?
Most public agencies aren’t built for cyberattacks, ransomware, and natural disasters that take entire networks offline. But those are the threats fac...
Jun 25, 2026
Best Practices for Running a Thriving Community in 2026
How local government leaders are modernizing operations, rebuilding trust, and delivering for residents Running a municipality has never been more dem...
Jun 24, 2026
Game Ready: How Fulton County and CentralSquare Prepared 911 Operations for the World Cup
Few events test a communications center like the arrival of the World Cup. This summer, Atlanta will host eight FIFA World Cup matches from June 15 to...
Jun 23, 2026
How Mobile Technology is Changing the Way Officers Work in Field
Officers do their best work in the field—responding to calls, protecting citizens, and building community trust. But administrative tasks are pulling...
Jun 18, 2026
How AI is Giving Cold Cases a Second Chance
In 1993, Randy Gail Sperino was beaten to death and left in a rural field near Granite City, Illinois. Her killer vanished. For 33 years, investigator...
Jun 16, 2026
Why Brazos County Is Replacing a 20-Year-Old CAD System to Unify Dispatch Across Four Agencies
Breaking Down Barriers Between Dispatch Centers When a 911 call crosses city boundaries, dispatchers don’t have time to wonder whether systems will ta...
Jun 11, 2026
ARPA Deadline 2026: What Local Government Finance Directors Must Do Now
In 2021, the American Rescue Plan Act (ARPA) delivered a lifeline. The State and Local Fiscal Recovery Funds allocated $350 billion to governments nat...
Jun 09, 2026
Heroes of CentralSquare: Kyle Thaggard
Some of the most important work in public safety happens without an audience. No ceremony, no announcement – just someone making the right call and ke...
Jun 04, 2026
How Fairbanks, Alaska Expanded Its 911 Workforce Through the Cloud And What It Could Mean for Government Talent Acquisition
By Denise Hemke, Chief Product Officer, CentralSquare Every year, Americans make roughly 240 million 911 calls. According to the Federal Communication...
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