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Blog
The challenges that municipalities face when it comes to providing services to citizens change on a daily basis. Not only is technology rapidly evolving, but public service agencies are increasingly being asked to do more with fewer resources. Below are thought leadership pieces and articles covering best practices, advice on managing a digital transformation, cybersecurity, interoperability of communication systems and other important aspects of delivering those services.
Oct 23, 2025
How to Recruit and Retain Police Officers
In law enforcement, your ability to serve starts with your people. Skilled, dedicated officers keep citizens safer, build community trust, and impact...
Oct 21, 2025
5 Ways to Reduce False Alarms
False alarms may seem harmless, but for public safety agencies, they carry a heavy cost. Every unnecessary dispatch pays a toll, diverting resources f...
Oct 16, 2025
Heroes of CentralSquare: Rob Sanderson
From SWAT to Solutions: How Rob Sanderson Helps Agencies Work Smarter At CentralSquare, we know that trust is earned, not given. That is why we are sp...
Oct 09, 2025
Everything You Need to Know About Next-Gen 911 Systems
Technology today isn’t just evolving – it’s transforming how public safety agencies serve their communities. This is especially true in emergency comm...
Oct 02, 2025
Dealing With Depression and Anxiety as a First Responder
Whether EMS, fire or law enforcement, being a first responder means stepping into high-stakes, unpredictable situations every day. The demanding natur...
Sep 30, 2025
Preparing For Cybersecurity Awareness Month
October marks National Cybersecurity Awareness Month, a timely reminder for public agencies to review and strengthen their defenses. This year, the st...
Sep 25, 2025
Key Considerations When Choosing an ERP System
Choosing the right ERP system is one of the most important technology decisions a government agency can make. The right solution goes beyond software...
Sep 23, 2025
National Preparedness Month Spotlight: What South Metro and Terrebonne Parish Teach Us About Readiness
September is National Preparedness Month, a time to recognize the everyday heroes who keep our communities safe and the systems that support them when...
Sep 18, 2025
How Brunswick County Integrated Power BI with EAM
When systems don’t talk to each other, time and resources slip through the cracks. Integration closes those gaps, empowering public administrators to...
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