ENGAGE 2026: Join us March 15-18 in Washington, DC

REGISTER NOW
CentralSquare Logo
CentralSquare Logo

articles

5 Ways to Reduce False Alarms

Oct 21, 2025

Wall mounted alarm activated with red warning light

In this article

    Share

    False alarms may seem harmless, but for public safety agencies, they carry a heavy cost. Every unnecessary dispatch pays a toll, diverting resources from true emergencies.

    The toll is both financial and human. A single false alarm can cost a fire department $500 or more. It can cost police departments over $100. When multiplied by the number of false alarms you get in a year, the costs add up fast. But the hidden impact is even greater.

    Repeated false alarms wear on responders, fueling fatigue, burnout, and reduced morale. Over time, that strain can dull vigilance and readiness when real emergencies occur.

    To keep operations efficient and morale strong, agencies are turning to false alarm management systems like CryWolf. These solutions help reduce false alarms, recoup costs, and optimize operations. Keep reading for five proven strategies to reduce false alarms.

    1. Require Alarm System Registration

    One of the most effective ways to reduce false alarms is to require alarm system registration. This simple step creates accountability, improves communication, and helps agencies track alarm performance across jurisdictions.

    Cities like Seattle, Salt Lake City, and Montgomery County (MD) all experienced high volumes of false alarms—and the consequences. But more than two decades ago, they started requiring registration for residential and commercial systems, and the volume decreased drastically.

    Not only that, these agencies gained visibility into system owners and service providers. That means fewer unnecessary responses and faster communication when issues arise.

    With a platform like CryWolf, agencies can automate much of this process. The system tracks registrations, issues reminders for renewals, and maintains up-to-date contact information. It’s a small operational change that can lead to a major reduction in false alarms.

    2. Apply Fines for False Alarms

    Another proven strategy: applying tiered fines for repeat offenders. Financial accountability motivates alarm users and companies to maintain their systems properly while offsetting the cost of unnecessary responses.

    Cities like Los Angeles have seen success with this model. Under the LAPD’s revised Alarm Ordinance, the city eliminated “free” false alarms in 2004 and introduced escalating penalties. After each incident, the fine increases by $50 within a 12-month period. This simple but effective approach reduced unnecessary dispatches, encouraged system maintenance, and generated funds to support public safety operations.

    With CryWolf, the process becomes fully automated. The system tracks each alarm activation, identifies repeat offenders, and issues fines based on agency policy—removing the need for manual recordkeeping or follow-up. It’s a clear, consistent way to reduce false alarms.

    3. Offer User Education for Alarm System Users

    Fines can deter false alarms, but the best long-term solution is education. According to industry data, 62% of security system owners experience at least one false alarm each year—and most are fined for it. But the best outcome isn’t collecting fees. It’s preventing false alarms altogether. That starts with informed users.

    When residents and businesses understand how their systems work, how to prevent false triggers, and how to maintain them, the number of false alarms decreases. Try planning training sessions for new users, targeted outreach for repeat offenders, and periodic reminders about maintenance and compliance. Clear policies and easy-to-follow registration processes also make participation simpler.

    CryWolf alleviates your administrative workload by automating much of this communication. The platform sends automatic notifications, compliance updates, and maintenance reminders to help users stay informed and proactive.

    4. Verify Alarm Before Dispatch

    Another way to reduce false alarms is requiring alarm verification before dispatch. Two decades ago, authorities responded to more than 36 million alarm calls each year, costing an estimated $1.8 billion in wasted resources. Today, the numbers are much higher.

    Not only that, 90–99% of alarm calls are false, according to the Urban Institute. This distracts first responders from real emergencies and drains agency resources.

    To mitigate the cost, many cities now require verification—such as video, audio, or an eyewitness account—before dispatching police or fire personnel. Departments in major cities like New York, Los Angeles, and Chicago have adopted policies to deprioritize or delay response unless there’s credible evidence of an actual incident. This simple requirement has led to a substantial drop in false dispatches.

    With CryWolf, your agency can track verification status automatically. The system logs verified and unverified alarms, flags repeat offenders, and maintains detailed records for accountability. This helps your agency reserve its resources for true emergencies.

    5. Analyze Data to Identify and Address Patterns

    The final strategy is analyzing your data to identify patterns. Every alarm activation provides valuable information. When that data is collected and reviewed, it can reveal which areas, systems, or users are responsible for the majority of false alarms.

    By tracking these trends, agencies can prioritize education for repeat offenders, adjust enforcement strategies, and direct resources for optimal impact. For example, a neighborhood or business district with high false alarm rates may benefit more from targeted outreach and maintenance reminders than additional patrols. Likewise, escalating penalties can motivate chronic offenders to take corrective action.

    CryWolf makes this process simple. Its built-in reporting and dashboards give agencies clear visibility into alarm patterns, response trends, and compliance rates. Armed with data, you can make more informed decisions that improve efficiency and reduce costs.

    How to Get Started

    Across the country, municipalities have proven that false alarms can be reduced with the right strategies. Montgomery County, MD implemented CryWolf and many of the steps outlined above. The result? They reduced false alarms by 65% and saved more than $800,000.

    “CryWolf is a mission-critical tool that our team relies on every single day to effectively reduce the number of false alarm calls in Montgomery County, helping us deliver significant revenue back to our County each year.”

    — Alberto Hook, Director of False Alarm Reduction Center, Montgomery County PD

    Other jurisdictions, like Seattle, Washington, and Salt Lake City, have achieved similar success. According to the Urban Institute, they cut false alarms by 60–95%.

    These results show that proactive management, paired with the right technology, works. Schedule a discovery call today to learn how CryWolf can help your agency reduce false alarms, recover costs, and reserve resources for true emergencies.

    BUILT FOR YOUR MISSION

    Mission-critical work calls for hero-grade tools. Learn how we can help your agency do more.

    Schedule a Call
    CentralSquare Logo

    CentralSquare Technologies is the trusted provider of public sector software in North America. More than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

    PUBLIC SAFETY & JUSTICEPUBLIC ADMINISTRATIONRESOURCES

    ©2025 CentralSquare Technologies, LLC. All Rights Reserved. CentralSquare, Hero-Grade and other marks are trademarks of CentralSquare Technologies, LLC.

    Terms of use
    • This website uses cookies to ensure you get the best experience on our website. By continuing on our website, you expressly consent to our use of cookies, Privacy Policy and Terms of Use. To find out more about how we use cookies, please see our Privacy Policy.