Customer Stories
CentralSquare has worked with thousands of municipalities across North America to provide solutions in the areas of Public Safety and Public Administration. As one of the top providers of cloud-based software powering all aspects of managing local government and public agencies, our solutions serve three out of every four citizens across the United States and Canada. Learn how CentralSquare has helped public sector organizations enable efficiencies and a seamless end-to-end integrated experience.
Sep 24, 2026
Madison County Sheriff’s Office, IL: Cracking a 33-Year Cold Case with Centerline AI™
The Madison County Sheriff’s Office used Centerline AI™ to surface leads buried in more than 2,000 pages of case files from a 1993 murder – help...
Jul 14, 2026
Wake County Sheriff’s Office, NC: Solving Staffing Gaps with ONESolution™
Wake County Sheriff’s Office, one of North Carolina’s largest law enforcement agencies, relies on CentralSquare® ONESolution to manage rec...
May 28, 2026
City of Gresham, OR: Public Works Asset Tracking in the Cloud
Since 2017, Gresham has relied on CentralSquare® Enterprise Asset Management in the cloud to unify asset tracking across six public works divisions, p...
May 26, 2026
San Mateo County, CA: Moving Finance Enterprise™ to the Cloud for Stronger Continuity
San Mateo County moved Finance Enterprise™ to the cloud with CentralSquare® – reducing IT overhead, strengthening disaster recovery, and freeing staff...
Apr 21, 2026
Fairbanks ECC: Streamlining Public Safety with ONESolution™
A longtime CentralSquare® customer, Fairbanks Emergency Communications Center transitioned to the cloud-based Public Safety Suite – ONESolution to str...
Mar 25, 2026
Tamarac’s Scalable Approach to Modern City Operations
As Tamarac, Florida continues to grow, the city has scaled its operations with intention—strengthening services, improving coordination across departm...
Mar 23, 2026
Modernizing Emergency Response: East Baton Rouge, LA & CentralSquare
Emergency response only works when every link in the chain is connected, from the 911 caller to the dispatcher to the officer in the field. That’...
Jan 22, 2026
Edgar County, IL: 911 with Public Safety Suite® Pro & Vertex™
For Edgar County, Illinois, fast and accurate 911 response isn’t optional — it’s the job. Serving a community of 16,000 residents, the cou...
Jun 02, 2025
Ames, IA: Payment Processing Made Easy
A longtime Naviline™ customer dating back to the 1990’s, Ames integrated CentralSquare® Payments into their Naviline™ platform in May 2022 to he...
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