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customer stories

Edgar County, IL: Advancing Cloud-based 911 Operations With Public Safety Suite® Pro and Vertex™ NG911

Jan 22, 2026

Screengrab of Taylor Ray from Edgar County, IL giving a Customer Testimonial about CentralSquare Public Safety Pro Cloud and Vertex NG911 solution.

The Edgar County 911 team shares how their successful partnership with CentralSquare has strengthened emergency services for their community of 16,000 residents. By moving to the cloud with CentralSquare’s Public Safety Suite® Pro and Vertex™ NG911, they’ve significantly improved their mapping accuracy, providing dispatchers faster, clearer location information that leads to more efficient call handling and response across the county.

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