Payments
Payment processing shouldn’t drain staff time or cause confusion. But many agencies still juggle third-party processors, manual reconciliations, and disconnected systems. Your team chases data across various platforms.
Errors slip through the cracks. Citizens get inconsistent experiences. Modern payment solutions replace this complexity with one connected platform for every transaction.
Your staff and citizens deserve payment experiences that are simple, fast, and accurate—without extra steps or unexpected complications.
CentralSquare payment solutions replace complex processes with a secure platform built for government. Fully integrated across other core systems, our technology provides one source of truth for every transaction.
Connect directly with Community Development, NaviLine, and other systems to eliminate double entry and keep records in sync.
Choose batch closing times that match your workflows so reconciliation is cleaner, faster, and easier to manage.
Accept payments online, in person, by phone, or via IVR—giving citizens options without adding operational complexity.
Centralize transaction data for accurate reporting, clearer audits, and better visibility into every dollar collected.
Configure fee models that support cost recovery without straining budgets or citizen trust.
Learn how Ames, IA boosted online payments, reduced call volume, and simplified operations with NaviLine and CentralSquare® Payments.


Level 1 PCI compliance and reduced PCI scope simplify annual reporting and protect every transaction from start to finish.
Let departments decide how fees are absorbed, shared, or passed through so you can balance cost recovery and citizen experience.
Work with one provider and support team. No finger-pointing between vendors, just fast answers from experts who know your system.
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