Hero-Grade Public Software
Software built for the rigor of public service. Proven under pressure by heroes behind the scenes and on the front lines.
Many Heroes, One Mission
All public servants share the same mission: building safer, stronger communities. Hero-grade technology is built for the mission-critical work and high stakes situations you face every day.
Administrators and first responders face enough challenges: tight budgets, staffing shortages, rising expectations. Your technology should solve problems, not create more.
Our hero-grade solutions are made for your mission. Tested under pressure. Trusted in action. Ready when you are. We equip everyday heroes with uncommon solutions that save time and inform decisions.
Real Impact
8,000+ agencies nationwide know the CentralSquare difference firsthand. See how they stay streamlined, connected, and secure with hero-grade tools.
East Baton Rouge Parish Communications, LA: A Partnership Built for Modern Emergency Response
East Baton Rouge Parish Communications is modernizing emergency response with Enterprise and Vertex™ NG911. Through a strong partnership with CentralSquare, East Baton Rouge has built a full public safety ecosystem, in the cloud, that delivers a seamless experience from the 911 caller to the dispatcher to the officer in the field.
Gresham, OR: Unifying Public Works Asset Tracking in the Cloud
Learn how the City of Gresham, OR used cloud-based Enterprise Asset Management to unify asset tracking, preserve institutional knowledge, and plan for the future.
Edgar County, IL: Advancing Cloud-based 911 Operations
The Edgar County 911 team shares how their successful partnership with CentralSquare has strengthened emergency services for their community of 16,000 residents. By moving to the cloud with CentralSquare’s Public Safety Suite® Pro and Vertex™ NG911, they’ve significantly improved their mapping accuracy, providing dispatchers faster, clearer location information that leads to more efficient call handling and response across the county.
Fitzgerald Water, Light and Bond Commission, GA
Fitzgerald Water, Light and Bond Commission streamlined operations and improved citizen services by moving to CentralSquare’s cloud-based utility billing system. The transition eliminated on-site IT needs and enhanced data access.
Fairbanks Emergency Communications Center, AK: Streamlining Public Safety Operations
After a major windstorm exposed on-prem risk, Fairbanks ECC moved to cloud-based Public Safety Suite® – ONESolution—saving staff time, reducing attrition, and improving coordination across 22 agencies.
Albany/Dougherty County Makes Transition to CentralSquare’s Cloud-Hosted RMS & JMS Offering
Albany/Dougherty County upgraded to CentralSquare’s cloud-based ONESolution platform to improve public safety operations. The move boosts cybersecurity and ensures reliable access to records and jail management systems.
Ames, IA: Payment Processing Made Easy
With limited staff and resources, Ames needed a better way to manage the increasing amount of citizen payment requests.
Morgan County, AL: Improving 911 Call-handling Efficiency
Jeanie Pharis, the Director of Morgan County 911 in Northern Alabama, highlights the benefits of their long-standing partnership with CentralSquare. By upgrading to the Vertex NG911 Call Handling, they have significantly improved call handling efficiency and support for their emergency services.
"It’s a blessing. To go to the cloud is like me walking on clouds.”
Lourdes Rodriguez, Building Department Administrator
Bal Harbour, FL
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